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SERVICE DEPARTMENT

Our Location

Elk Grove Kia
8480 Laguna Grove Dr
Elk Grove, CA 95757

Service: 866-500-1543
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Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday7:00 am - 4:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Service Manager Wesley Masterson
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Service Manager
Wesley Masterson
Service Advisor  Akaash Naikar
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Service Advisor
Akaash Naikar
Service Advisor Justin Sharma
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As a service advisor, I am proud to start a new journey at Elk Grove Kia. I have been in the automotive industry, since before I could drive. On my free time, I like to work on cars to make them faster. I also spend my weekends at the local raceways. I take great pride on working on every car, and with every customer.
Service Advisor
Justin Sharma
Express Service Advisor Jacob Pensa
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Express Service Advisor
Jacob Pensa
Cashier Mercedes  Singh
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Cashier
Mercedes Singh
Cashier Carina Zamora
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Cashier
Carina Zamora

Contact Information


We walked in not sure of our options and drove away happy. Sandy. came out to check on us and hooked us up with all the right people to make it happen. Thank you especially Sandy Austin and Greg

- Karw P., YELP

We bought a 2019 Kia Sorento this weekend from Elk Grove Kia. Victor was a very helpful salesman. We are very happy with our new vehicle. Sandy was also extremely helpful with the financial process. Highly recommend this dealership. Sales staff was amazing!! Thank you EG Kia!!

- Warren P., YELP

They don't do what they say about people's cars. But paid for rental so until next time

- Clarence Broussard, GOOGLE

Amazing service as always

- Jennifer Gowan, GOOGLE

Huge thanks to the Service Department - Akash, Abdul and Reggie Smith the Manager all have been very helpful and accommodating. My 2016 Kia Optima had a recall problem and the service department explained everything to me and Kia Motors Warranty covered all the work! Very pleased with the service...

- Reena S., YELP

Huge thanks to the Service Department - Akash, Abdul and Reggie Smith the Manager all have been very helpful and accommodating. My 2016 Kia Optima had a recall problem and the service department explained everything to me and Kia Motors Warranty covered all the work! Very pleased with the service...

- Reena Singh, GOOGLE

Was there yesterday to get a new vehicle. Had thought this was going to be an all day process. Boy was I wrong. I was in and out in less than 3 hours. The salesman named Brendan B. was very friendly and super helpful. I definitely appreciate all he did for me along with AJ and Carlos. This...

- Otis'cha Green, GOOGLE

Brought my 2015 Kia Soul EV with Battery State of health (SOH) @ 55 % for a warranty claim to get battery replaced. Service department took very good care of me and I now have a car with 100 % Battery SOH with full range. All covered under warranty and done in 10 days (as expected). Highly...

- Arnesh Raj, GOOGLE

Waist of time

- Anna Gutierrez, GOOGLE

Great customer service both sales and service

- James Stratton, GOOGLE

Service provided was excellent, service and repairs. The wait was pleasant and the return of my vehicle was timely. The service writer provided excellent customer service.

- Ronald Slater, CARS

What's good to Austin! It's your Akwafina! I just wanted to say that I can't thank you enough for such a wonderful experience and great customer service I had buying my first car! Also thanks to Adam and Carlos for being such patient and cooperating people with me and my family. 11/10 would come...

- Angela L., YELP

Very friendly staff! I bought a new Optima today. Finaced it and i was out the door in 2 hours! They made it super easy and they added to the bumper to bumper coverage plus it came with 20 year/ 200k powertrain! Highly recommend this dealership!

- Charles E., YELP

Very friendly staff! I bought a new Optima today. Finaced it and i was out the door in 2 hours! They made it super easy and they added to the bumper to bumper coverage plus it came with 20 year/ 200k powertrain! Highly recommend this dealership!

- Charles E., YAHOO

Thank you Austin for everything. You made my experience of purchasing a car amazing and stress free. The management and financial reps are just as awesome. Thank you Elk Grove Kia for such a pleasant car buying experience!!!

- Taya, EDMUNDS

Great service!!!!!

- Jose Mares, GOOGLE

We just purchased a 2019 Rio from here! Austin was our sales rep, he was very professional and personable and made our car buying experience very pleasurable. From the sales staff to the finance and general manager, thank you very much! ~ Mac and Monica

- Monica K., YELP

Went to Elk Grove Kia on Friday night, and was so welcomed, everyone was so nice and up front, they treat you like you are a somebody, makes you feel important, thank you all.

- Chris Bryceson, GOOGLE

I highly recommend Elk Grove Kia!! The staff was very friendly and knowledgeable! I knew exactly how much I could afford for my monthly payment and the manager Michael was very willing to work with me and tell me what my options were. Essam's customer service was great! He was very professional and...

- Corina P., YELP

Michael is highly professional, minds privacy, cares about correct pricing, and got me car insurance on the spot to switch from my family plan. Mo is absolutely wonderful, treated me and my dad like family, and was amazing on a professional and personal level. I cannot thank him enough for the help...

- Lauren Daulton, GOOGLE

I had the best experience with Kia in Elk Grove. I was warmly greet by Mo who didn’t try to sell me what I didn’t want and worked with me to get the best deal. By the time I left with my brand new Kia Soul I felt like we were d friends. We had a great time laughing and joking as he explained...

- Lori Heyd, GOOGLE

Love Kia. Would definitely recommend this place for anyone looking to get a quality vehicle and deal with friendly staff.

- Ese Orihuela, GOOGLE

I just bought my telluride from Elk Grove Kia, and it was a great buying experience. Everything went smooth. My sales agent Sam was awesome and so friendly and funny. He always kept me in the loop regarding stock and helped me during the negotiation process.

- Kimberly D., YELP
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